Questions & Answers

Do you provide vehicles for different types of weddings?

We specialize in the Mercedes range as we believe everyone should have access to affordable wedding cars. We also understand that clients may want classic, luxury and specialist vehicles. We can also provide Minibuses and Coaches for Groomsmen, bridesmaids and all your wedding guests. Our team will do everything they can to fulfil your wishes when it comes to your ideal car for your special day.

When should a wedding car be booked?

We can take bookings whenever you are ready to give us the details. For high-end vehicles, this should be done as soon as possible to ensure availability. Booking can be taken over a year in advance.

The best thing about our Mercedes range is that we can usually ensure availability even at short notice.

Do you own your own vehicles?

We do own our vehicles. However; to offer you a wide selection and nationwide coverage we work with many trusted partners and providers of wedding car services. We only work with the most experienced and professional wedding car service providers that we trust to provide the same high level of service we do.

What happens when I accept your quote? 

We have tried to keep our booking system as simple as possible but also understand that everyone is different. We will do our best to work at your pace to make your day special.

Once you confirm your booking:

Mercedes low-cost range, payment is requested when you confirm your booking.

For the classic, luxury and specialist cars a deposit will be required at booking; with the full payment 30 days before the event. This will be confirmed at booking stage.

What do your prices include?

Our prices include the journey we originally quoted for and confirmed at booking. But you don’t have to worry we have allowed time for pictures so you don’t have to rush, only enjoy your day at a relaxed pace.

If you make changes on the day or add extra trips or stops then there will be additional charges. It is always best to work these into your day at the outset. We will also be happy to update your booking where possible and advise you of changes in cost before the event.

Do you provide a ribbon & bow?

Yes ! We provide a neutral colour, usually white or cream.

Please remember to let us know if you do not want a ribbon and bow or if you want the ribbon only.

Can we take pictures?

Yes, we would be surprised if you did not. We have allowed approximately 30 minutes for you to take pictures.

However; if the journey is changed to stop at a different location to take pictures then there will be additional charges. It is always better to build this into the original quote so that there are no nasty surprises.

Are the drivers fully suited?

Yes, our drivers will wear a suit for the day. They will work in a professional manner and will do everything to make your day special.

Can we view the wedding car? 

We will work with you and do everything we can to arrange a viewing. We work with many trusted providers across the UK; as such, this may not be possible or cost-effective and will try to provide pictures of the actual vehicle where possible.

Can you carry children?

In a hire vehicle, children under 3 may travel unrestrained in the back seat and children over 3 years of age must use the seat belts provided in the rear of the car. It would be even better if you have car seats; we will do everything we can to accommodate this. Having said this, it is not always possible to fit cars seats as some of the older cars to not have seat belts.

If children are travelling in the wedding cars then please let us know at the outset so that we can offer the best advice. We work with many trusted providers and each has work policies regarding children that they work to.

Do you provide cars for school proms and other special occasions?

Yes, we do! Our low-cost Mercedes Range is popular with parents. Prom Nights get booked up early so always a good idea to book early.

What happens if the car breaks down? 

Our cars are well maintained and this is very rare. We only work with trusted providers who will be able to supply an alternative in case of a breakdown.

That is the best thing about our Mercedes range not only are they affordable but it is easy to find a like for like replacement.

If you have any other questions please email us at [email protected] we aim to respond within 24 hours.

 

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